Bookings: Appointments can be made using our online booking system by clicking the "book an appointment now" button at the top of this page. You can also request an appointment or secure your spot on our waiting list via email, website contact form or chat. A courtesy email and SMS are sent to confirm your appointment. 

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Reminders: We will send you a courtesy email reminder four (4) days before your next appointment and a courtesy SMS reminder three days before your scheduled appointment date. You can reply to the SMS to confirm or cancel your appointment. These reminders are a courtesy, and the client must provide their correct email and phone number. Dr Pariz Psychology Clinic is not responsible for the client failing to receive email or SMS reminders due to technical or any other issue. If you require modifications to your appointment, you can opt to do it yourself and modify your appointment using our online booking system up to 48 hours before the scheduled appointment time - you will not be able to modify your appointment online less than 48h before it. If you would like help to modify your appointment, please contact Dr Pariz Psychology Clinic by phone, email, website contact form, or chat. Remember to do it as soon as possible to avoid a cancellation fee.

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Cancellation: Cancel or reschedule your booking without any charges up to 48 hours before your session. Once confirmed, all bookings are subject to our 48-hour cancellation policy: 

- A cancellation fee of 50% of the total appointment fee is charged if the client cancels the appointment within 48 hours of the booking and we are not able to book someone else in that slot on time. 

- If the client cancels or does not show up at the appointment sessions on the day and time of the booking, the total appointment fee will be charged in full.